Privacy Policy - First Southern Restoration

Effective Date: March 11, 2026

This Privacy Policy explains how First Southern Restoration (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from users (“you” or “your”) of our website (the “Website”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide When you fill out forms on our Website (such as the “Get a Free Estimate” form), we may collect information such as:

Name
Email address
Phone number
Property address and details regarding your restoration needs
Any other information you voluntarily submit through message fields

b. Automatically Collected Information When you access the Website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Referring/exit pages

This information is collected through cookies, log files, and similar tracking technologies to improve your user experience.

2. How We Use Your Information

We use the information we collect for purposes including:

Responding to service inquiries and providing free inspections
Coordinating restoration services and insurance billing
Operating, maintaining, and improving our Website
Analyzing Website usage and trends
Marketing and advertising purposes (such as localized restoration alerts)
Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze Website traffic.

Google Analytics We use Google Analytics to collect information about how users interact with the Website. This helps us compile reports on Website activity. You can learn how Google uses data here: https://policies.google.com/privacy

Google Ads We may use Google Ads to display relevant advertisements to users and measure ad performance. You can opt out of personalized advertising by visiting: https://adssettings.google.com

4. How We Share Information

We do not sell your personal information. We may share information:

With service providers that assist us in operating the Website (such as analytics providers).
With your insurance company (only when authorized by you to facilitate direct billing).
To comply with legal obligations, laws, or government requests.
To protect our rights, property, or safety, or the rights of others.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights (U.S. Residents)

Depending on your location, you may have rights under U.S. privacy laws, including the CCPA/CPRA. These rights may include:

The right to know what personal information we collect.
The right to request deletion of your personal information.
The right to opt out of certain data uses.
The right to non-discrimination for exercising privacy rights.

To exercise your rights, please contact us using the information provided below.

7. Children’s Privacy

Our Website is not directed to children under the age of 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

8. Third-Party Links

Our Website may contain links to third-party websites (such as Google Reviews or social media profiles). We are not responsible for the privacy practices of those external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

First Southern Restoration Email: firstsouthernscheduling@gmail.com

Address: 355 East Harris Road, Bethpage, TN 37022

Phone: (615) 474-3479